Cover design for Customer Service in the Transhuman Age — gold typography with fractured digital grid motif.
Cover design for Customer Service in the Transhuman Age — gold typography with fractured digital grid motif.
Cover design for Customer Service in the Transhuman Age — gold typography with fractured digital grid motif.
Cover design for Customer Service in the Transhuman Age — gold typography with fractured digital grid motif.

Book Launch

This project involved designing the full visual identity for Customer Service in the Transhuman Age — a book about how customer service evolves in a tech-enabled future. I delivered cover design, internal illustrations, a promotional landing page, and launch event materials.

This project involved designing the full visual identity for Customer Service in the Transhuman Age — a book about how customer service evolves in a tech-enabled future. I delivered cover design, internal illustrations, a promotional landing page, and launch event materials.

Design Challenge

introduce a new thought-leadership book in a crowded customer experience (CX) market, making it stand out as a futuristic, authoritative read. The project needed a compelling visual identity that captured the book’s theme of AI and the future of customer service, while appealing to a professional audience of business and technology leaders.

  • The cover needed to stand out in online listings and bookshops.

  • Illustrations inside had to support rather than distract — helping readers visualize concepts like AI agents, automation, human-machine interface.

  • All supporting launch materials (landing page, event posters) needed visual coherence with the book’s style, to reinforce brand recognition during the campaign.

Solution

Cover Design — gold-foil typography fractured by digital network lines conveys the tension between humanity and technology. Dark background adds authority, while geometry provides futuristic edge.

Illustrations & Imagery
bespoke graphics for internal sections, showing service interactions between humans and AI.

Landing Page
a simple, effective microsite to preview content and drive conversions.

Launch Collateral
posters, social media assets, and event signage built with the same visual language.

Impact & Results

On launch day, the book’s promotional posts attracted robust engagement (the client reported above-average click-through rates on the digital ads). The professional cover design helped drive interest and trust, contributing to the book achieving over 1,000 pre-orders in the first two weeks (surpassing the initial target). The author received positive feedback on the book’s look-and-feel at the launch event, with attendees commenting that the graphics felt “cutting-edge and polished.” This project not only delivered a compelling brand for a single book – it also reinforced the author’s reputation as an innovative thinker in his field, by presenting his ideas in a visually sharp, modern package.

Gallery

Interior illustration
Interior illustration
Interior illustration
Interior illustration

Interior illustration

Landing page design system
Landing page design system
Landing page design system
Landing page design system

Landing page design system

Newsletter
Newsletter
Newsletter
Newsletter

Newsletter

Download Section
Download Section
Download Section
Download Section
Download Section

Download Section

Launch event collateral
Launch event collateral
Launch event collateral
Launch event collateral

Launch event collateral

Promo T-shirt
Promo T-shirt
Promo T-shirt
Promo T-shirt
Book View
Book View
Book View
Book View

Launch event collateral

hardcover book
hardcover book
hardcover book
hardcover book
hardcover book

hardcover book

Your vision deserves standout design.

I create work that connects with people and makes brands impossible to ignore.

Ready to start?

Your vision deserves standout design.

Your vision deserves standout
design
.

I create work that connects with people and makes brands impossible to ignore.
I create work that connects with people and makes brands impossible to ignore.

Ready to start?

Ready to start?